About / Professional narrative

A career built by expanding the unit of impact.

From market and company research, to banking systems, commercial finance, data management, and product transformation—the work has consistently centered on making complex business decisions more structured, measurable, and executable.

The consistent thread

Turning complex business questions into structured decisions, scalable systems, and measurable outcomes.

Economics taught me to understand value. Research taught me to structure ambiguity. Banking technology taught me to translate business logic into systems. Commercial finance and data management taught me to connect decisions with long-term economics.

Product transformation brings those disciplines together at a larger scale: aligning strategy, products, customer behavior, decision systems, governance, and cross-functional execution.

Current leadership

Lending strategy, people and execution.

Product Transformation Lead - Lending Products & VAS · Home Credit Vietnam

I lead four senior experts and managers across the capabilities below, working with Product, Risk, Finance, Sales, CRM, Data and Technology to turn priorities into coordinated delivery.

Data Science and Pricing

Two data science specialists, including a senior expert, working on predictive decisioning and pricing optimization.

Business Performance

An expert in business performance analytics, connecting observed results with portfolio and product decisions.

Product Transformation

A transformation manager supporting the translation of priorities into coordinated execution.

Career evolution

From analysis to transformation.

Each stage added a new layer: understanding, system design, decision quality, capability building, and portfolio leadership.

01Research production

Build reliable output

At VIRAC, I established research production, building the team and workflows supporting 500+ company reports across 26 industries.

02Banking technology

Translate business logic

At FPT IS, I connected risk and finance requirements with calculation logic, data architecture and CAR/ICAAP implementation.

03Commercial finance and data

Make economics usable

At Home Credit and SHBFinance, I helped build finance capabilities and brought LTV and contract-level P&L into management decisions.

04Product transformation

Lead people and execution

Today I lead a senior team across data science, business performance and product transformation, connecting strategy with delivery.

Career proof

The roles behind the progression.

The deeper progression is from creating analytical output to designing systems, building functions, and leading an integrated transformation agenda.

  1. Apr 2026 — Present

    Home Credit Vietnam

    Product Transformation Lead — Lending Products & VAS

    Lead four senior experts and managers across data science, pricing optimization, business performance analytics and product transformation. Own the business roadmap and coordination of lending and VAS transformation.

  2. Jul 2024 — Mar 2026

    Home Credit Vietnam

    Senior Product Manager — Transformation & Performance Analysis

    Led a three-year Cash Loan strategy revision and the launch and expansion of FICO-based offer optimization. Built performance and LTV measurement frameworks.

  3. Jun 2023 — Jul 2024

    SHBFinance

    Unit Head — Commercial Finance & Data Management

    Built Commercial Finance and Data Management capabilities, establishing planning, centralized decision data and contract-level economics for management and Board decisions.

  4. Oct 2020 — Jun 2023

    Home Credit Vietnam

    Commercial Finance Manager

    Joined as the first Commercial Finance member and progressed from Analyst to Manager. Helped establish planning, business partnering and portfolio performance management.

  5. Nov 2018 — Oct 2020

    FPT Information System

    Business Analyst — Banking Division

    Translated banking risk and finance requirements into CAR/ICAAP calculation logic, data architecture and implementation designs, including Oracle and in-house solutions.

  6. Jun 2016 — Nov 2018

    VIRAC

    Head of Company Research Production

    Established Company Research Production, building the team, workflows and quality standards supporting 500+ company reports across 26 industries.

How I lead

Give specialists a shared decision.

A small set of principles connecting strategy, analysis, leadership, and delivery.

01

Start with the economics

Clarify where value is created, which trade-offs matter, and what sustainable growth means before choosing the solution.

02

Make the decision explicit

An insight matters when an owner can understand it, choose an action, and learn from the result.

03

Build across boundaries

Bring Finance, Product, Risk, Sales, Data and Technology into the decisions that depend on their expertise.

04

Make change repeatable

Transformation becomes durable when the new behavior is embedded in governance, data, roles, and operating rhythm.

How I work

Tools that support the decisions.

The stack is organized by how it supports decisions—from leading and designing, to applying, building hands-on, and exploring.

Lead & design

Product strategy, transformation roadmaps, product economics, decision governance, portfolio management, and organizational capability building.

Apply regularly

LTV, financial modelling, FICO Decision Optimizer, Power BI, data architecture, experimentation, and executive decision narratives.

Build hands-on

SQL, Python, VBA, analytical automation, reporting workflows, and synthetic prototypes.

Explore

Generative AI workflows, personal knowledge systems, home servers, IoT, and smart-home architecture.

01

Lending strategy

02

Decision science in practice

03

Portfolio economics

04

Teams and transformation

Next / Evidence

See how the thinking becomes work.

Explore public-safe case studies across offer optimization, lending transformation, product economics, and organizational capability building.